Privacy Policy

Privacy Policy for www.skyspun.com
Effective Date: 16-08-2025

At skyspun.com, your privacy is our top priority. This Privacy Policy explains how we collect, use, and protect your personal information when you browse or purchase our Bed Linen and Bath Linen products.

Information We Collect

1.1 Personal Information

We collect personal information you provide directly when you:

  • Create an account (e.g., name, email, phone number, and password).

  • Place an order (e.g., billing and shipping address, payment details).

  • Contact our customer support team (e.g., email or phone number).

1.2 Non-Personal Information

We automatically collect non-personal data when you use our website, such as:

  • IP address and browser type.

  • Device information (e.g., operating system).

  • Browsing behavior, including pages viewed and time spent on the site.

1.3 Cookies and Tracking Technologies

We use cookies and similar tools to:

  • Enhance your browsing experience.

  • Remember your preferences.

  • Analyze website performance.

You can manage cookie settings through your browser preferences.

How We Use Your Information

We use the information collected for:

  • Order Fulfilment: To process and deliver your purchases.

  • Customer Support: To respond to inquiries and assist you.

  • Personalization: To recommend products and improve your shopping experience.

  • Marketing: To send promotional offers, newsletters, and updates (with your consent).

  • Analytics: To understand website performance and user behavior.

  • Compliance: To meet legal and regulatory requirements.

Sharing Your Information

3.1 Service Providers

We share necessary information with trusted third-party vendors for services such as:

  • Payment processing.

  • Shipping and delivery.

  • Email and marketing communications.

3.2 Legal Obligations

We may disclose information if required by law or to protect our rights.

3.3 Business Transfers

In case of a merger, acquisition, or sale of assets, your information may be transferred.

Data Security

We take strong measures to safeguard your information:

  • Encryption: Sensitive data (like payment details) is encrypted.

  • Access Controls: Only authorized staff can access customer data.

  • Regular Audits: We review and monitor our systems for security compliance.

Please note, while we implement strict safeguards, no system is 100% secure. If you suspect unauthorized access to your account, contact us immediately.

Your Rights

You have full control over your personal information. You can:

  • Access: Request details of the data we hold.

  • Update: Correct or update your personal details.

  • Delete: Request deletion of your data or account (subject to legal obligations).

  • Withdraw Consent: Opt out of marketing communications at any time.

To exercise these rights, please contact us at Hospitality@skyspun.com

Data Retention

We retain your information only as long as necessary to:

  • Fulfill your orders.

  • Comply with legal obligations.

  • Resolve disputes and enforce agreements.

Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing personal data.

Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted here with the new Effective Date. By continuing to use our website, you agree to the updated policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

📧 Email: Hospitality@skyspun.com
📞 Phone: +91 9907323603

Thank you for trusting SKYSPUN. We are committed to protecting your privacy while bringing luxury, comfort, and elegance into your everyday life.